Reference

Privacy Policy for your India account

d002 brings Turbo Blackjack, Space Wars, Football Strike and wallet access into one account flow, and this Privacy Policy explains what data we collect when you open your…

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d002 Privacy Policy for your India account
CONTACT ROUTES

Privacy help for India account queries

Privacy requests should reach the team that can match your message to your account without exposing extra data.

Privacy mailbox Send data access, correction or deletion requests from your account email so we can verify the request without asking for extra documents. Add your d002 username and the date range you want us to check.
Live chat handoff If you start in chat, our support team can route your privacy request to the right queue. Please do not paste UPI PINs, Paytm passwords or full bank details into the chat window.
Account access help For login trouble linked to privacy or security, we check device signals, recent wallet activity and contact details before making changes. This helps prevent another person from taking control of your account.
DATA CARE

How we handle privacy requests

Our privacy process is built around account evidence, not assumptions. We separate wallet records from support comments where possible, limit access inside our team, and log privacy actions so later checks have…

Data collected

We collect account details you provide, login timestamps, device type, IP region, game session references for titles such as Turbo Blackjack and Crash Game, plus wallet status updates from supported India payment services.

Cookie use

Cookies remember session state, language choice and security checks. Some cookies are needed for login and wallet pages, while analytics cookies help us spot broken flows without reading private chat messages.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records are used to reconcile deposits, verify withdrawal requests and investigate failed transfers. We keep only the references needed for accounting, support and lawful record duties.

Retention periods

We keep data for as long as needed to operate your account, resolve disputes, support withdrawal checks and meet legal record duties. When retention is no longer needed, we delete or anonymise records.

Security checks

Account access may trigger verification when the device, region or contact detail changes. These checks help protect your wallet and privacy before we update email, mobile number or withdrawal settings.

Your requests

You can ask to see, correct or remove personal data where the law allows. We may keep limited records when needed for unresolved wallet matters, fraud prevention or lawful reporting duties.

Questions about d002 data handling

These answers explain the practical parts of the Privacy Policy: what we collect, why we collect it, how payment records are handled and how you can contact us. They apply to your account activity on d002.net and related support channels. Where a privacy right depends on location, we handle the request according to local law and the records connected to your account.

We collect the details you enter, such as name, contact data and login credentials, plus device and session data needed to keep the account secure. Extra checks may apply when wallet activity or local law requires verification.

We use payment references, timestamps and status updates to match transfers with your wallet, investigate failed deposits, verify withdrawal requests and answer support questions. We do not need your UPI PIN or payment app password.

Yes, you can request a copy of personal data linked to your account where the law allows. We verify the request first, then provide relevant account, support and wallet records in a practical format.

You can ask us to correct contact details tied to your account. Before changing them, we may check recent login activity, wallet records or a verification code to reduce the risk of account takeover.

Cookies help keep you signed in during a session, remember basic preferences and detect unusual access attempts. Analytics cookies show us where account or wallet pages fail, without giving support staff your private messages.

We share limited data with payment processors, identity checks, hosting services and support tools when needed to run your account, process wallet activity, protect security or respond to lawful requests connected to your account.

Contact us from your registered email and state that you want deletion. We review the account, remove data where allowed, and may retain limited records needed for wallet disputes, security checks or legal duties.