Reference

Legal terms for India access

d002 puts our account terms, privacy rules, cookie choices and wallet conditions in one legal page, so you can see how UPI, Paytm and PhonePe records connect to…

India law contextUPI record handlingPaytm receipt checksPhonePe account links

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How local law shapes account access

d002 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal posture starts with where you are, how you verify your account and which wallet rail you use. If you open an account from India, you need to read the terms that apply to your state or union territory before adding funds or requesting a

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withdrawal. Access and eligibility depend on local law and are available where local law permits. We may pause account actions when records look incomplete, when payment names do not match, or when a legal check requires more detail. UPI, Paytm, PhonePe and Google Pay receipts are
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treated as account evidence, not as proof that every feature is available in every location. When we change these terms, the newer version applies after it is posted on this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Contact routes for legal requests

Legal requests work better when they reach the right desk with enough account detail. Use the email route for formal notices, live chat for quick direction, and account tickets when your request…

Email legal desk Send formal legal requests to our legal email with your registered mobile number, account email, India state and payment reference. We check the request, attach it to your account file and reply with the next step.

Chat handoff Use chat when you need to know which legal route fits your request. Our team can confirm the right channel, list the documents needed and create a dated account ticket for follow-up.

Account ticket Raise a ticket from your account area for data changes, wallet record queries or term acceptance issues. The ticket keeps your request history in one place with time stamps and staff replies.

DATA CARE

Data care across your account

Legal care is part of how we run accounts, not a separate promise on paper. We keep records for sign-in, wallet activity, device checks, cookie choices and support contact so we can…

Data handling

We collect account details, contact choices, device signals and wallet references to run your account and answer legal requests. Sensitive records are kept behind role-based access and checked when staff handle a case.

Cookie choices

Cookies help keep your session active, remember language choices and measure page errors. You can adjust browser settings, but some account areas may ask you to sign in again more often.

Account security

Sign-ins can trigger device checks, one-time passcodes or extra questions when the pattern changes. If a payment name and account name do not match, we may pause wallet actions.

Retention period

We keep account and wallet records for as long as legal, payment and dispute needs require. When a record is no longer needed, we remove it or reduce it where practical.

Change requests

If your name, mobile number or email needs correction, send proof through the account ticket route. We compare it with payment records before making changes that affect access or withdrawals.

Who to contact

For privacy, account terms or wallet record questions, start with support and ask for a legal handoff. Formal notices should go by email so they can be logged and answered.

Legal questions before you join

Before you open an account, read the legal points that affect access, wallet records and data requests. The answers below explain how we treat India location checks, UPI and wallet receipts, corrections, cookie settings and term changes. If your matter is specific to your state or a payment dispute, contact us with the account details requested above.

The terms apply through your account location, payment records and local law. Access and eligibility depend on local law and are available where local law permits, so account actions may vary by state or territory.

No single page can make that promise. You should check your local law before joining. We may restrict access or wallet actions where our checks show that local rules do not allow use.

We keep account details, sign-in records, device signals, support messages and wallet references. These records help us answer requests, verify account ownership and handle disputes tied to UPI, Paytm or PhonePe.

UPI, Paytm, PhonePe and Google Pay receipts are linked to your account as payment evidence. They may be checked against your registered name, transaction reference and support history when a dispute is raised.

Yes, you can request corrections through an account ticket. We may ask for proof before changing details that affect sign-in, payment matching or withdrawals, because those changes carry legal and security impact.

When terms change, we post the newer wording on this page. If the change affects account access, wallet handling or data requests, we may also show a notice inside your account area.

Formal notices should be sent to the legal email route, not only chat. Include your account email, registered mobile number, India state, payment reference and a clear description of the legal request.

Legal terms for India access

Contact routes for legal requests

Data care across your account

Data handling

Cookie choices

Account security

Retention period

Change requests

Who to contact

Legal questions before you join

01 How do the legal terms apply in India?

02 Can I open an account from every state?

03 What data does d002 keep for legal purposes?

04 How are UPI and wallet receipts treated?

05 Can I ask to correct my account details?

06 What happens when the legal terms change?

07 Who handles a formal legal notice?

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